2024 Excellence in Hospitality Awards

The 2024 Excellence in Hospitality Awards was held May 9, 2024 at Horseshoe Bossier Casino & Hotel in Shreveport. Thank you to Kyle Johnson Photography. Join us in congratulating this year's recipients:

(If in list format, honorees will be listed alphabetically.)

OUTSTANDING ATTRACTION WINNER
Shreveport Aquarium

OUTSTANDING CATERING PROFESSIONAL WINNER
Ashley Norton-Hebert, Superior's Steakhouse 

OUTSTANDING BANQUET PROFESSIONAL
Trina Wright, Sam's Town Hotel and Casino 

OUTSTANDING BARTENDER - RESTAURANT WINNER
Brayden Hermes, Beauxjax Crafthouse   

OUTSTANDING BARTENDER WINNER - HOTEL/CASINO  
Michael Bamburg, Hilton Garden Inn & Homewood Suites Bossier 

OUTSTANDING CASINO FLOOR PROFESSIONAL WINNER
Earnestine Simmons, Horseshoe Bossier Casino & Hotel

OUTSTANDING CULINARY PROFESSIONAL/CHEF WINNER 
Chef Hardette Harris, Us Up North, Celebrating North Louisiana Cuisine  ​

OUTSTANDING OUTSTANDING EVENT WINNER 
Day of the Dead Festival 

OUTSTANDING EVENT VENUE WINNER
Hurricane Alley LIVE

OUTSTANDING FOOD SERVER - RESTAURANT WINNER 
Carlton Barrett, Chianti Restaurant

OUTSTANDING FOOD SERVER – HOTEL/CASINO
Sharon Taylor, Louisiana Downs Racetrack & Casino

OUTSTANDING FRONT DESK PROFESSIONAL WINNER
Margarita Royal, Hilton Garden Inn & Homewood Suites Bossier  

OUTSTANDING GUEST SERVICE PROFESSIONAL WINNER
Ryan Gullatt, Horseshoe Bossier Casino & Hotel

OUTSTANDING HOTEL SALES PROFESSIONAL WINNER
Lauren Knicely, Hilton Shreveport

OUTSTANDING HOTEL SALES PROFESSIONAL - MULTI-LOCATION WINNER
Joanna Folse Alexander, Sunrise Hospitality  

NON-CASINO OUTSTANDING HOUSEKEEPING PROFESSIONAL 
Janice Harris, Holiday Inn Express Park Plaza 

CASINO OUTSTANDING HOUSEKEEPING PROFESSIONAL 
Zawaunyka “Zoe” Washington, The Service Companies

OUTSTANDING TRANSPORTATION/VALET PROFESSIONAL
Virginia Howard, Horseshoe Bossier Casino & Hotel 

OUTSTANDING VOLUNTEER
Tamara Crane

OUTSTANDING EXECUTIVE
Andrea Butler, Louisiana Downs Racetrack & Casino

COMMUNICATIONS AWARDS

2024 FOODIE FAVORITES
Chef Damien “Chapeaux” Chapman, Orlandeaux’s Café
Chef Anthony and Amanda Felan,  Fat Calf Brasserie

2024 CREATIVE COLLABORATOR
Chris Dean, KSLA

2024 ATTRACTION ALLSTAR
Ami Powers Sci-Port Discovery Center

CONVENTIONS AWARDS

SPIRIT OF HOSPITALITY AWARD
Ted and Tonya Hofmeister

TOUR AND TRAVEL PARTNERS OF THE YEAR
Bonne Summers
Dr. Cheryl White
Johnny Wessler
Liz Swaine
Winston Hall

CATERING PARTNER OF THE YEAR
Chefs Antonio & Besheka McCoy-Harris

SPORTS COMMISSION AWARDS

PARTNER OF THE YEAR
Gulf Coast Athletic Conference

SPONSOR OF THE YEAR
Raising Cane’s Chicken Fingers

VOLUNTEER OF THE YEAR
William Bedford

PINEAPPLE AWARD

The Pineapple Awards are presented to individuals and organizations who have spent their careers promoting Shreveport-Bossier to visitors and locals alike.

 Kathleen Elliott, Louisiana Downs Racetrack & Casino
Ruth Hunter, Finance Director at Visit Shreveport-Bossier

TRAIL BLAZER AWARD

The Trailblazer of the Year Award celebrates pioneers in their field who lead with courage and innovation, setting new standards for excellence.

 Curtis Elkins, Pyromania Fireworks, LLC


 

Excellence in Hospitality Awards 2023 - Bally's
Excellence in Hospitality Awards 2023 - Bally's
Excellence in Hospitality Awards 2023 - Centerpieces
Excellence in Hospitality Awards 2023 - Attendees
Excellence in Hospitality Awards 2023 - Attendees

2023 Excellence in Hospitality Awards

The 2023 Excellence in Hospitality Awards was held May 11, 2023 at Bally's Shreveport Casino & Hotel in Shreveport. Photos from the 2023 Excellence and Hospitality Awards are available here. Thank you to Shannon Palmer Photography. Join us in congratulating this year's recipients:

(If in list format, honorees will be listed alphabetically.)

OUTSTANDING ATTRACTION WINNER 
SB Rides

OUTSTANDING BARTENDER WINNER
Jessica Deason, Sam's Town Hotel and Casino Shreveport
Nipa Molina, Horseshoe Casino & Hotel Bossier City

OUTSTANDING CASINO EXECUTIVE WINNER
Jason Roberts, Bally's Shreveport Casino & Hotel

OUTSTANDING CASINO FLOOR PROFESSIONAL WINNER
Lushus Tyler, Louisiana Downs Casino and Racetrack

OUTSTANDING CULINARY PROFESSIONAL WINNER
Joslin Mar-Dai Pickens, Vegans on the Run

OUTSTANDING EVENT WINNER 
Christmas In Roseland, American Rose Society

OUTSTANDING EVENT/VENUE WINNER
Eleven Events, LLC

OUTSTANDING FOOD SERVER WINNER
Horia Hebert, Sam's Town Hotel & Casino
Valerie Perot, Hampton Inn Shreveport Bossier City

OUTSTANDING EVENT/VENUE WINNER
Eleven Events, LLC

OUTSTANDING FOOD SERVER WINNER
Horia Hebert, Sam's Town Hotel & Casino
Valerie Perot, Hampton Inn Shreveport Bossier City

OUTSTANDING HOTEL SALES PROFESSIONAL WINNER​
Limited Service: Sabrina Edwards, Dimension Hospitality
Full Service: Tracy Young, Hilton Shreveport

OUTSTANDING HOTEL/GUEST SERVICE PROFESSIONAL WINNER​
Cornell Jackson, Bally's Shreveport Casino & Hotel
Crystal Persley, Springhill Suites by Marriott

OUTSTANDING HOUSEKEEPING PROFESSIONAL WINNER
Laquisha Moss, Hilton Shreveport
Tawana Brow, Springhill Suites by Marriott

OUTSTANDING TRANSPORTATION PROFESSIONAL WINNERS
Bryan Feldhiser, iShuttle, LLC

OUTSTANDING VOLUNTEER WINNER
​Eric Hess

COMMUNICATIONS AWARDS

PROMOTIONAL PRODUCTS
Jamie Bradford Lopez, SOBO Promotional Products

PHOTOGRAPHY
Kyle Johnson, Kyle Johnson Photography

CONVENTIONS AWARDS

Hotel Partner of the Year Award 
Dimension Hospitality

GROUP EXPERIENCE AWARD
Sanctuary Glass 

Festival Event Partner
Krewe of Centaur
Krewe of Gemini 

SPORTS COMMISSION AWARDS

PARTNER OF THE YEAR
Pat Harwell 

OPERATIONS HERO
Bob Gross 

VOLUNTEER OF THE YEAR
Penny Addington
Ronnie Lammons 

PINEAPPLE AWARD

The Pineapple Awards are presented to individuals and organizations who have spent their careers promoting Shreveport-Bossier to visitors and locals alike.

Diane Short, Louisiana Downs Casino and Racetrack
Franklyn Briscoe, Louisiana Downs Casino and Racetrack
Jill Hughes, Louisiana Downs Casino and Racetrack

TRAIL BLAZER AWARD

The Trailblazer of the Year Award celebrates pioneers in their field who lead with courage and innovation, setting new standards for excellence.

Bonne Summers, Apex Communications & Events


 

Excellence in Hospitality Awards 2023 - Bally's
Excellence in Hospitality Awards 2023 - Bally's
Excellence in Hospitality Awards 2023 - Centerpieces
Excellence in Hospitality Awards 2023 - Attendees
Excellence in Hospitality Awards 2023 - Attendees

2022 Excellence in Hospitality Awards Winners

The 2022 Excellence in Hospitality Awards was held May 9, 2022 at Sam's Town Hotel and Casino in Shreveport. Join us in congratulating this year's recipients:

(If in list format, honorees will be listed alphabetically.)

 

Attraction of the Year
Bossier Arts Council

Attraction Employee of the Year 
Dr. Heather Kleiner, Sci-Port Discovery Center

Bartender of the Year 
Eric Tietjen, Hilton Hotel Shreveport

Casino Employee of the Year 
Mark Breaux, Sam's Town Hotel and Casino

Casino Executive/Non-Sales Employee of the Year 
Aimee Conn-Ludwig, Sam's Town Hotel and Casino

Chef of the Year (Hotel) 
​Henry Rodriguez, Sam's Town Hotel and Casino

Chef of the Year (Restaurant) 
Anthony Felan, Fat Calf Brasserie

Event Professional of the Year
Destiny Garcia, Shreveport Aquarium

Event Professional of the Year (Event Planner) 
Sylvester Marshall, The Social Circle of Louisiana

Event Venue of the Year 
​Shreveport Aquarium

Hospitality Heroes
Keysha Hayes, Louisiana Downs Casino & Racetrack
Ruthie Mae White Capers, Fairfield Place Bed and Breakfast

Hotel Bellman of the Year 
Cornell Jackson, Bally's Shreveport Casino & Hotel

Hotel Engineering Employee of the Year  
Brandi Crockett, Sam's Town Hotel and Casino

Hotel Sales Professional of the Year 
Amy McGee, Hampton Inn Shreveport-Bossier

Hotel Housekeeping Professional of the Year 
Verdell Davis, Hampton Inn Shreveport-Bossier

Hotel/Non-Sales Professional of the Year 
LaKasia Williams, Hampton Inn Shreveport-Bossier

Outstanding Services of the Year 
Mary Rhodes, Appi-K's Embroidery and Gifts
Preston Lowder, Lowder Baking Company

Restaurant Employee of the Year 
Brandy Bryant, Herby-K's

Restauranteur of the Year 
Ryan Hope, Port City Bar B Que

Volunteer of the Year 
​Mark Crawford

Community Collaboration Award (Attraction)
 Bakowski Bridge of Lights on the Texas Street Bridge
Dr. George and Sandra Bakowski
City of Bossier City
City of Shreveport
Louisiana Department of Transportation and Development
Louisiana Public Service Commission
Red River Waterway Commission
Shreveport Public Assembly and Recreation

COMMUNICATIONS AWARDS

Gorilla Design Studio
Ernest's Orleans Restaurant and Cocktail Lounge
​R.W. Norton Art Gallery

CONVENTIONS AWARDS

Cyber Innovation Center
Evelyn Hanson, Horseshoe Casino & Resort
Louisiana School Board Association
Tanya Sullivan, Margaritaville Resort Casino

SPORTS COMMISSION AWARDS


Community Collaboration Award (Event) 
 Archery Shooters Association
Bossier Parish Police Jury
Caddo Parish Commission
Louisiana Department of Transportation and Development
Louisiana National Guard
Visit Webster Parish
Webster Parish Police Jury

SBSC Vendor of the Year 
Majestic Tents & Event

SBSC Sponsor of the Year 
CenterPoint Energy

SBSC Venue of the Year 
Brookshire Grocery Arena

PINEAPPLE AWARD

The Pineapple Awards are presented to individuals and organizations who have spent their careers promoting Shreveport-Bossier to visitors and locals alike.
 Captain Sandy Jackson

TRAIL BLAZER AWARD

The Trailblazer of the Year Award celebrates pioneers in their field who lead with courage and innovation, setting new standards for excellence.

Liz Swaine, Shreveport Downtown Development Authority (DDA)